Billing Terms and Conditions
The owner of the website, sometimes referred to as the seller, is the one who has received the purchase order. The term "buyer" designates the individual or business placing the order. Whatever the customer has bought from the seller is referred to as "goods" or "services" in this context.
Payment will only be requested after an order is completed. If payment is not received or the payment method is rejected, the order will not be completed and no products will be sent. The title to the items will be restored to the vendor in the event that the consumer defaults on payment.
When you're ready to finish your purchase, choose "Checkout". Please log in if you already have an account with us. If not, you will be given the option to create one or continue as a "guest" user.
On the checkout page, you will see the total amount of your purchase. Both the payment method and the invoicing details are necessary.
Eco Electric Bikes accepts the following payment methods: Visa, Mastercard, Maestro, Apple Pay, Google Pay, Shop Pay and PayPal.
Where can I get reassurance that there is no danger involved in this financial transaction?
When processing payment card information, we only ever utilise a secure, encrypted connection. Eco Electric Bikes safe checkout procedure is protected by 128-bit SSL encryption technology. Look for a little lock symbol in the browser window's corner to guarantee a safe transaction. After a purchase has been completed, credit card information is removed from our system. Rather, it ends up in our banks. You may make purchases using your credit card number or bank account number with total assurance.
The goal of Eco Electric Bikes is to provide every consumer with a stress-free, pleasurable online shopping experience. Eco Electric Bikes has put in place a payment verification procedure for your protection. Before a purchase is completed, it's likely that certain client information needs to be confirmed. The details you provide must be correct and current in case we need to verify the security of your purchase.
The buyer consents to pay the seller's specified shipping costs, if applicable. The seller bears the whole cost of the transaction if an item is lost or stolen during transit. In order to protect the products or services it offers to the customer from being lost, destroyed, or damaged, the seller promises to take all reasonable steps. Please read our shipping policy if you have any more questions about our shipping procedures.
Refund and return policy guidelines
Within 14 days after the delivery date, the customer may return the item for a refund or exchange it for a different item, provided they get in touch with the vendor. For returns, you may email customer service at email@example.com or use the contact form on the website. Return shipping costs are the responsibility of the client. Eco Electric Bikes will utilise the same payment method that the customer used to purchase the item to complete the refund.
Please see the section on our refund policy for more information.
It will take us up to 48 hours to process any items you buy from us. If you cancel your purchase within 48 hours, there won't be any fees. If you cancel your purchase after 48 hours or after it has been dispatched, you will be charged a 20% restocking fee in addition to the cost of return postage.
If you have any problems with the items or the seller, kindly contact our support team. To communicate, send an email to firstname.lastname@example.org. There's no guarantee the problem will be fixed. The seller will be informed after a thorough evaluation of all available possibilities.
The seller is not liable for any possible health or safety hazards once the customer has acquired the goods or services. Any damage that results from the customer handling the product is not the seller's fault. The laws of the United Kingdom will apply to any disputes arising from such use of the website.
These payment guidelines could be modified in the future.
By making a purchase via our website, you accept the terms outlined in our billing policy.