ENGWE L20 250W 140KM Front Suspension Step-Thru Electric Bike

Hassle-Free E-Bike Delivery: Choose Your Perfect Ride-Ready Option!

Full Build White Glove Delivery (£145 per bike):

• Ride-Ready Delivery: 
  Get your e-bike fully assembled, tested and ready to hit the road for an additional £145.
• Expert Delivery & Onboarding: 
  Our e-bike specialist delivery drivers will contact you to schedule a convenient delivery date. Upon arrival, they'll walk you through your new bike's features and answer any questions you may have.
• Delivery Timeframe: 
  Please note that full build white-glove delivery may extend your delivery time slightly - 3-5 days, dependant on how many bikes are in the queue. However, the convenience and personalised service are well worth the the extra time & inconvenience of something being wrong.
• Eco-Friendly Packaging Removal: 
  We'll take care of recycling all packaging for you, minimising your environmental footprint.

PLEASE NOTE:

Our White Glove service is only available for £145 in the areas in Green on our map.

For the Orange & Yellow areas, please get in touch and we will give you the price for these.

Note:
We only deliver to the United Kingdom mainland.
Delivery times vary depending on the supplier.

Our aim is for all products to be dispatched the same day or the day following order placement. UK couriers are used for Deliveries and they are made Monday to Friday. All orders are delivered within 1-7 working days after ordering - this is normally a lot quicker and 2-3 days after we have performed regulatory PDI (Pre-Delivery Inspection) checks. You will be notified in 24 to 48 hours of your delivery day. If there are any issues at all with despatching, we will contact you by either email or telephone.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

NOTE: Please keep your original box and packing materials for at least 14 days after delivery for any potential return.

To be eligible for a return, your item must be in the same condition that you received it and in its original packaging. You’ll also need the receipt or proof of purchase.

For full details, please see our:

Return and Refund Policy
Shipping Policy

At Eco Electric Bikes, we provide a range of secure payment options, ensuring a seamless and worry-free checkout process. Your safety is our priority, and we employ industry-standard encryption for all transactions.

Klarna Pay in 30 days or Pay in 3

Discover the convenience of Klarna's payment options: Pay in 30 days or Pay in 3. Shop now, receive your items, and pay later in a single installment or split your payment into three easy installments. Enjoy flexibility and control over your purchases with Klarna.

Credit/Debit Card

Enjoy the convenience and reliability of paying with your credit or debit card, whether it's VISA or MasterCard. Rest assured, your financial information is safeguarded through secure encryption. If your card is 3D-Secure enabled, you'll seamlessly proceed to your bank's security questionnaire for added protection. Your payment is only processed when we dispatch your order, ensuring a secure and trustworthy transaction.

Clearpay

Clearpay allows customers to pay in 4 installments over 6 weeks, interest-free. Products priced between £1 to £1200.

PayPal & Paypal Pay in 3

Opt for the speed and security of PayPal. Utilise PayPal to make a swift and secure payment for your order. We receive an immediate payment confirmation from PayPal, allowing us to process your order promptly. The best part? Payment through PayPal is always fee-free for you; we cover the processing fees, providing you with a hassle-free payment experience.

Shop confidently with our multiple payment options, and choose the one that suits you best. Your safety and convenience are our top priorities at Eco Electric Bikes.

12 month warranty

Electric bikes in the UK with a throttle, are faster than 15.5mph with greater than 250watts are not allowed on footpaths, cycle lanes, or roads.

It is solely the customer’s duty to make sure that you adhere to all UK legal requirements when using your e-bike.

Eco Electric Bikes would like to emphasise that compliance with local regulations, including any necessary registration or licensing procedures, is the responsibility of the customer.

Eco Electric Bikes will not be held liable for any consequences resulting from the failure to fulfill these legal requirements.

All manuals available upon request from info@ecoelectricbikes.co.uk or use our Contact form